Effective Date: October 2026
Website Operator: SDM Parts (Wout Sunderman)
At SDM Parts, accessible from sdmparts.eu, protecting the personal data of our customers and website visitors is a priority. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (Datenschutzgesetz – DSG).
The entity responsible for data processing on this website is:
SDM Parts
Proprietor: Wout Sunderman
Stackler 47
6167 Neustift im Stubaital
Austria
Email: sales@sdmparts.eu
Phone: +31 (0)10 5211325
Website: https://sdmparts.eu
We collect and process personal data only when necessary to operate our webshop, fulfill your orders, and provide customer support.
When you place an order or register an account on sdmparts.eu, we process:
Full Name and Company Name (for B2B orders)
Billing and Delivery Address
Email Address and Telephone Number
Payment and Transaction Details
VAT Identification Number (if applicable for EU B2B purchases)
Purpose: To process your payment, ship your items, issue tax-compliant invoices, communicate order status updates, and provide customer service.
If you contact us via email, site contact forms, or WhatsApp, we collect your contact information and the contents of your message.
WhatsApp Communication: If you message us on WhatsApp to request part identification or compatibility advice, processing is carried out via WhatsApp Ireland Limited / Meta Platforms Ireland Ltd.
Our web hosting provider automatically collects technical server log files when you visit our site:
IP address (anonymized where possible)
Browser type, version, and operating system
Referrer URL and date/time of access
Purpose: To ensure website stability, technical security, and protect against cyberattacks.
We do not sell, rent, or trade your personal data. To fulfill orders, maintain compliance, and run our business, we share data only with necessary operational partners acting under strict GDPR compliance:
Fulfillment & Logistics Partner:
Your order and shipping address details are transmitted to our warehouse partner to pack and dispatch your order:
Boxxl Fulfilment (Alphen aan den Rijn, The Netherlands)
Shipping Carriers:
Your name, delivery address, and tracking contact info are provided to transport carriers (e.g., PostNL, DHL, DPD) to deliver your parcel.
Payment Service Providers:
Payment data is processed directly by secure external payment gateways (e.g., PayPal, Klarna, Mollie, Apple Pay, SEPA Bank Transfer). SDM Parts does not store full credit card details on our servers.
Hosting Provider:
Our website infrastructure and databases are hosted on secure servers located within the European Union.
Accounting & Financial Administration (Art. 6(1)(c) GDPR):
In order to fulfill statutory tax, accounting, and commercial reporting obligations under Austrian tax law (§ 132 BAO), transaction details, billing addresses, and invoice records are automatically synchronized with our financial accounting software (BMD Business Software) and disclosed to our certified external accountant/tax advisor.
Our webshop uses technical cookies necessary for store functionality (e.g., maintaining your shopping cart contents, active login sessions, and language/currency settings). These essential cookies do not require prior consent under Art. 6(1)(f) GDPR.
To present our site cleanly and consistently, this website loads web fonts provided by Google (Google Fonts). When you open a page, your browser loads the required web fonts into your browser cache, which transmits your IP address to Google’s servers.
We store your personal data only for as long as necessary to fulfill the purposes for which it was collected:
Order, Invoicing & Tax Records: Retained for 7 years to comply with statutory Austrian tax and commercial retention regulations (§ 132 BAO).
General Inquiries: Retained for as long as necessary to handle your request, plus a reasonable period for follow-up questions.
As a data subject residing in the EU, you possess the following rights regarding your personal data:
Right of Access (Art. 15 GDPR): Right to request confirmation and copies of your personal data held by us.
Right to Rectification (Art. 16 GDPR): Right to request correction of inaccurate data.
Right to Erasure / “To Be Forgotten” (Art. 17 GDPR): Right to request deletion of your data, provided no statutory retention laws override the request.
Right to Restrict Processing (Art. 18 GDPR): Right to limit how we process your data under specific conditions.
Right to Data Portability (Art. 20 GDPR): Right to receive your personal data in a structured, machine-readable format.
Right to Object (Art. 21 GDPR): Right to object to processing based on legitimate interest.
To exercise any of these rights, contact us at sales@sdmparts.eu.
If you believe that our processing of your personal data violates data protection legislation, you have the right to lodge a complaint with the Austrian Data Protection Authority:
Österreichische Datenschutzbehörde
Barichgasse 40-42, 1030 Vienna, Austria
Website: www.dsb.gv.at
We utilize SSL/TLS encryption across sdmparts.eu to safeguard your personal details during transmission. You can verify an encrypted connection by looking for https:// and the padlock icon in your browser’s address bar.
