- Customer Service
- Order Information
Do you have another question about orders that isn’t mentioned down below? Please contact us directly.
How do I place an order?
Different methods to place an order
You can place an order in two different ways. The quickest way is ordering your desired items via our webshop. If you prefer to contact us directly to place an order, you can e-mail our sales team.
How do I order an item via the webshop?
An order via the webshop only takes a few simple steps. Specially for you we have outlined the steps down below:
- Choose your products
Choose the product that you would like to have, and place these into your shopping cart. As soon as you have everything, click on the shopping cart to begin the ordering process.
- Delivery / Pickup?
Would you like to have the order delivered or do you want to pickup your order in our factory in Bleiswijk?
- Log in / Create account
To complete your order we need some more information. During the first order you still have to fill this out for us.
- Place your order
Is all the information you have provided correct? Then select the payment method of your choosing and complete your order.
- All done!
Your order has been placed! We will contact you for further processing.
How do I order something via your sales team?
Do you still have some questions about your order or the products that you have chosen? We suggest contacting our sales team directly via e-mail or telephone.
How do I add a different delivery address?
Add a different delivery address during the order process
On the checkout page you fill out your address information underneath the heading saying ‘billing details’. Does the delivery address deviate from the invoice address? Check the box labeled with ‘Ship to a different address?’ and fill out the additional address information.
Can I change or cancel my order?
Change or cancel?
While placing your order we suggest to check everything thoroughly. If in the end something still needs to be changed, please contact our sales team as soon as possible. As soon as we have shipped your order for delivery we cannot make any more changes.